Refund Policy

This policy explains how refunds work for website design engagements with Zyncod Ltd. ("Zyncod", "we", "us"). It should be read together with our Terms of Service.

The Day 7 Money-Back Guarantee

Every website design engagement includes a Day 7 preview milestone. If you are not satisfied with the preview delivered at that milestone, you may request a full refund of your initial deposit, no questions asked. The request must be made before you approve the Day 7 preview or ask us to proceed to the next stage.

After the Day 7 Milestone

Once the Day 7 preview has been approved and work continues into later stages, payments tied to completed milestones are non-refundable, since they cover work already delivered. If a dispute arises over whether a milestone was delivered as scoped, contact us first, we will work with you to resolve it before any payment is considered final.

How to Request a Refund

Email info@zyncod.com with your project details and the reason for the request. Refunds approved under this policy are processed back to the original payment method within a reasonable timeframe.

Ongoing Services

For SEO and guest blog posting services billed on an ongoing or per-placement basis, fees already earned for work completed or in progress are not refundable. You may cancel future billing at any time; work already delivered is not affected.

Third-Party Costs

Costs paid on your behalf to third parties (domain registration, hosting, licensed plugins or fonts, paid ad spend) are not refundable once incurred, as these are subject to the third party's own terms.

Contact

Questions about this policy can be sent to info@zyncod.com.

This page is provided as a general-purpose template and is not a substitute for legal advice. Review it against the exact terms you offer before relying on it.